Jun 12, 2019

Are you wondering what the definition is of custom software?

Custom software is defined as software that is developed for a specific company or person to solve a particular problem. Software that is off-the-shelf or available at no charge (such as open source) is the opposite of custom software as it is available for the mass market.

Custom software is developed through a four-step process.

1. Discovery and Analysis

During an exploratory meeting, a software development company like Lotatech will learn about the clients and the problems they face, as well as the goals they are trying to achieve.

Budget is discussed and expectations are managed. While small companies can usually work with off-the-shelf software, mid-market companies are often frustrated by SaaS offerings as they don’t address that company’s unique challenges.

2. Prototyping and Requirements

Here, a RACI chart (responsibility assignment matrix) is built to help with efficient client communication. At this stage, the business requirements document (BRD), a functional prototype, and the next steps with a budget are presented to the client.

3. Implementation

Implementation includes a focus on process, strategy, and design to solve business problems and meet goals. At the end of this step, working custom software is delivered.

4. Support and Maintenance

Support and maintenance allow for the support of the custom software, as well as adding new features and fixing problems. Custom software maintenance is continuous.

Custom software helps to create the most efficient solution for a company that meets their specific needs and requirements.


What has your experience been with custom software? Please share your thoughts in the section for comments below.

To learn more about best practices for custom software development, download your copy of “How to Plan a Successful Custom Software Project.”

Author: lotatech


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