Abcor Home Health

STRATEGIC CONSULTING / USER EXPERIENCE / web + mobile development

Abcor Home Health is a Medicaid- and Medicare-certified home health provider that is also accredited through the Community Health Accreditation Program (CHAP).

It has managed care organization relationships with Aetna Better Health, BlueCross BlueShield, Cigna Health Spring, IlliniCare Health Plan, Humana—Independent Living Systems, and Meridian Health Plan.

Abcor Home Health’s mission is to provide dedicated exceptional, cost-effective, family-focused in-home health care services to qualifying clients.

Problem

Abcor Home Health has over 1,000 home health care provider employees to keep track of. By the nature of its business, that means a lot of driver licenses, health care licenses, and certificates to stay on top of. With over 1,500 paper-based HR files, the company had no systems and was struggling to keep up with manual work.

Solution

An HR portal was built for application management and employee management.
This allows Abcor Home Health to manage the entire hiring process including pre-screening applicants and phone interviews.

Through the same portal, it can:

  • Share news with employees;
  • Share documents that vary by job roles;
  • Manage required training, again that vary by job roles;
  • Manage required compliance documents, including automated reminders when documents are nearing expiration;
  • Report to company leadership.

Benefits

As a result of implementing the HR portal, Abcor Home Health:

  • Provides a much better employee experience;
  • Spends less time and money on HR;
  • Automates its reporting;
  • Can expand to new locations much more rapidly.

1,400+Paper-based HR files eliminated and digitized

16,800+Hours of required continued education tracked by the system

$3.5mRisk managed